Privacy Policy

Committed to Protecting Your Personal Information

Your Trusted Partner in Oman for Visa, Passport, Consular, Attestation, and Apostille Services

The following Terms & Conditions are outlined by SGIVS for consular, passport, visa, attestation, and other related services. These services are delivered in accordance with the regulations and policies of the Government of India and the Embassy of India in Muscat, Oman.

SGIVS operates strictly within the legal framework of Oman and maintains full compliance with relevant consular policies. We request all applicants to carefully read these Terms, which define the scope of services, mandatory documentation, responsibilities of applicants, and limitations of liability.

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General Provisions

SGIVS is the official operator of this website. By accessing and using our services, you agree to abide by the following Terms of Service. These terms may be modified periodically without prior notice. Continued use of the site implies acceptance of the updated terms.

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Access and Use

Access to our website and services is provided on a temporary basis. SGIVS may suspend, withdraw, or modify the services at its discretion and shall not be liable for any disruption or inaccessibility. Access restrictions may be applied at any time without notice.

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Applicant Responsibilities

Applicants are responsible for submitting accurate and complete information along with required documents. It is the applicant's duty to comply with timelines prescribed by the Embassy of India and other relevant authorities. Applications must include original passports, recent photographs (not older than two months), and photocopies of supporting documents, as per Embassy guidelines.

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Visa and Consular Services

Final decisions regarding visa issuance or consular services are solely at the discretion of the Embassy. SGIVS facilitates application submission but does not influence the approval or rejection process. SGIVS assumes no responsibility for delays or refusals by the authorities.

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Limitation of Liability

Use of our website and services is at the applicant's own risk. SGIVS disclaims liability for any delays, technical errors, or outcomes resulting from embassy decisions. The applicant acknowledges that final decisions rest with the Indian Embassy in Oman.

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Third-Party Links

Our website may link to external websites not operated by SGIVS. We do not control these sites and are not liable for their content, data practices, or availability.

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Privacy Policy

SGIVS is committed to safeguarding personal data. Information collected is used strictly for processing applications and service-related communication. Data will not be shared with third parties unless legally mandated. By using our services, you consent to the collection and use of your data as described.

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Prohibited Use

Users must not misuse the site by engaging in unlawful or malicious activity, including introducing viruses or harmful software. Any such acts will be reported to law enforcement.

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Intellectual Property

All intellectual property, including text, images, and software, remains the property of SGIVS. Content may only be used for personal, non-commercial purposes. Commercial use or redistribution without express consent is prohibited.

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Service Terms

(a) Order and Contract: A service contract is confirmed only upon SGIVS issuing a service confirmation email.

(b) Pricing: Service prices may change and are subject to correction if errors are found. In case of discrepancy, applicants will be informed and can choose to continue or cancel.

(c) Payment: Payments must be made using valid cards or approved methods. Applicants confirm authorization and adequate funds when placing an order.

(d) Refunds: Cancellations prior to submission to the Embassy may be refunded (less processing/bank charges). No refunds are given post-submission. Refunds are issued to the primary applicant only.

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Liability Disclaimer

All content on this site is provided without guarantees. SGIVS is not liable for direct, indirect, or consequential damages arising from use of the site or associated services. Legal obligations for fraud, death, or injury caused by negligence are not excluded.

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Website Linking Policy

Links to our site must not misrepresent association with SGIVS. Framing or deep-linking without permission is prohibited. SGIVS reserves the right to revoke linking permissions.

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Trademarks & Third-Party Content

Trademarks, names, or logos not owned by SGIVS belong to their respective owners. References are for identification purposes only and do not imply affiliation.

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Indemnity

Users agree to indemnify SGIVS and its affiliates from any claims, losses, or liabilities resulting from misuse of this website or breach of these Terms.

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Right to Amend

SGIVS may update, amend, or withdraw any part of this website or these Terms without prior notice.

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Severability

If any provision of these Terms is found invalid, the remaining provisions shall remain in full force and effect.

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Waiver

Failure to enforce a right under these Terms does not constitute a waiver of that right.

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Document Return

Post-processing, documents may be returned via courier or in-person collection. SGIVS reserves the right to select the delivery method, unless otherwise instructed by the Embassy of India in Oman.

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Fraudulent Recruitment Warning

SGIVS does not offer employment or recruitment services. Any such communication requesting money or job offers should be treated as fraudulent. Official communication only originates from SGIVS-authorised channels.

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Refund Policy for Service and Optional Fees

• Refunds allowed if service not availed and cancellation is informed in advance.

• Refunds processed for duplicate/excess payments with valid proof.

• No refunds for services already availed.

• Refunds of Government fees processed after deducting bank/agency charges.

• Refunds processed in accordance with local tax and financial regulations.

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Governing Law

These Terms are governed by the laws applicable to the Embassy of India in Oman. Jurisdiction lies with courts having authority over matters involving Indian consular services in Oman.

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Entire Agreement

These Terms constitute the entire agreement between the user and SGIVS.